Is Human Resources Overworked?

Let’s probe into the HR world today.  Companies have reduced their HR staffs.  Many roles have been eliminated.  Or outsourced.  There’s a lot of work to do, and not enough people to do it.  It’s a common problem.  Internal recruiters are very busy.  Many times staffing agencies, placement firms or executive recruiters are utilized.  There’s a lot of coordination.  Communication is critical.  And in a fast-paced business world, that’s a lot to manage.  And we haven’t even mentioned the large volumes of job seekers applying for jobs, many not even qualified.  They have to be screened, sifted and sorted through.  And all in a day’s work.  Yikes!

How critical is the communication?  Who gets priority?  The internal hiring managers?  They are a key customer.  The current employees?  They’re critical to the success of the company.  Maybe the external recruiters and placement firms?  They need to know what’s going on.  How about the newly hired employees?  We cannot neglect them.  So who is left?  The small circle of qualified job candidates for a particular position?  They’re important too.   But they sometimes fall to the back burner. 

What’s the answer?  There are only so many hours in a day.  Almost every single HR individual I’ve encountered works extremely hard.  They are dedicated to representing their organization well.  They want all communication and coordination to flow seamlessly.  They don’t want to drop the ball.  It’s never intentional.  It just sometimes happens.

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